- Subject to availability a payment request will be sent to you once we have received your reservation request.
- In order to guarantee your reservation we require a deposit which will be 30% of the total cost of your stay.
- The deposit must be paid within 7 days of you receiving the payment request. We will hold the availability only for this 7 day period.
- Once the deposit is received we will email you a voucher which will constitute confirmation of payment.
- 14:00 until 23:00 – If you arrive early and your apartment is vacant and ready you may occupy it, if not we will gladly store your luggage until such time that it is ready.
- Until 12:00
- We can on request provide baby cots
- The balance of the payment must be paid on your arrival
- We accept Cash, Credit and Debit card.
- Cancellation requests received 30 days or more from your scheduled arrival date will be fully refunded less any banking/money transfer costs.
- Cancellation requests received for non refundable or early bookings reservations will received no refund.
- Cancellation requests received between 20 and 14 days from your expected arrival date will receive a 50% refund less any banking/money transfer costs.
- Cancellation requests received less than 14 days will receive no refund.
- 'Non-shows' will not receive a refund.
- At our discretion, if you leave before your scheduled departure date we will charge full payment for each of the remaining days, with a minimum charge equal to the cost of one night’s accommodation.
- Your room will be thoroughly cleaned prior to your occupation, including new bed and bath linen
- We will provide clean bed every second day and bath linen for you every day.
- We clean the apartments and studios every day.
All the dhotels member are welcome to use the facilities in Tripiti beach (Blue Dream Palace) accordingly the rules and regulations of the resort.
- We can accommodate pets (max 4 kg).
- We operate a strict no smoking policy inside the rooms. You are welcome to smoke on the balconies and in the gardens.
- The sunbeds and the special design beds on the beach and pool are currently with extra charges and includes different special offers.
- The pools are include in the special offer only if you present the voucher of our outlets.
- The minigolf, table tennis & different electronic games are open to use with additional cost.
- The Spa facilities are currently with additional cost.
- The sunbeds and the special design beds from the time that are not attended by any guest for several time we have the right to collect all the items according to the lost and found policy.